Processing & Order Policies

Shipping & Handling

Global Prestige. Seamless Delivery.

At Jay Lucas Hair, we understand that exceptional products deserve exceptional care. Every order is handled with precision and attention to detail to ensure your hair and beauty essentials arrive in pristine condition.

Shipping Methods & Rates

All packages are shipped exclusively via UPS with signature required upon delivery—no exceptions.

Standard Shipping: 2–3 business days for a flat rate of $25.00

Overnight Shipping: Guaranteed next-day delivery for $40.00

This ensures your order reaches you safely, efficiently, and in perfect condition, whether near or across the globe.

Processing Times

Orders are meticulously prepared and verified to uphold the high standards of Jay Lucas Hair.

Standard processing occurs within 1–3 business days.

During holidays or sales periods, processing may take longer due to high volume.

Please note: while we take every measure to ensure prompt delivery, we are not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances.

International Shipping From Louisiana to clients worldwide, Jay Lucas Hair delivers refined, premium-quality products globally. All international shipments require a signature upon delivery, ensuring safety, authenticity, and peace of mind.

Sales Policy

Due to the intimate and personal nature of our products, all sales are final. Jay Lucas Hair, extensions and beauty products are crafted from 100% raw, unprocessed human hair, making returns or exchanges impossible. We encourage careful consideration of product selection to ensure a perfect fit for your style and needs.

Packaging

Each order arrives in meticulously designed packaging, reflecting the sophistication and elevated standards of Jay Lucas Hair. Your products are protected, pristine, and ready to impress.

Tracking Your Order

Once shipped, you will receive a tracking number to monitor your package’s journey. UPS provides timely updates to ensure you can anticipate delivery with confidence. Experience the Jay Lucas Hair difference—where precision, refinement, and prestige are in every detail.